What’s Working, What’s Overhyped, What We’d Skip
63% of healthcare organizations now use AI or automation somewhere in their revenue cycle. Only 15% can point to a positive return on that investment. The difference isn’t the algorithms — it’s where they’re aimed.
In this 50-minute live session, Paul Huffman and Piyush Kedia of EMPClaims are joined by Markintosh Barthelemy, MD, MBA — co-founder and former CEO of Central Jersey Urgent Care, a 10-location urgent care network he built to more than 300 employees and led through its acquisition by Carbon Health, now President of the North East Regional Urgent Care Association. He made the technology purchase decisions for a high-volume, multi-location operation with his own P&L on the line. Together they’ll give you an honest field report on AI in the revenue cycle: which tools are earning their keep, which are absorbing budget without moving cash flow, and what they’d skip entirely.
Paul HuffmanChief Revenue Officer, EMPClaims
Piyush KediaFounder & CEO, EMPClaims
Markintosh Barthelemy, MD, MBACo-Founder & former CEO, Central Jersey Urgent Care; President, NERUCAComplimentary, live, and recorded — register and we’ll send the invite and the replay.
We’re keeping attendance small to allow time for real Q&A.
Can’t make it live? Register anyway — we’ll send the recording to everyone who signs up.
of health plans already use AI in their administrative workflows
Source: CAQH, 2025
of providers do the same — sitting out isn’t neutral, it’s conceding ground
Source: CAQH, 2025
Paul has spent his career helping medical practices turn their revenue cycle from a black box into an operation they can actually see. He brings a consultative, no-jargon perspective on where AI fits in the revenue cycle — and where it doesn’t.
PK built Wurklist, EMPClaims’ AI RCM platform, around a conviction that AI only works when the process underneath it works first. He’ll show what “AI that shows its work” looks like in practice — and why explainability is the difference between a tool staff use and a tool staff ignore.
Dr. Barthelemy co-founded Central Jersey Urgent Care and led it as CEO for eight years, building it to 10 locations and more than 300 employees before its acquisition by Carbon Health, where he went on to run the New Jersey primary care division. Now President of the North East Regional Urgent Care Association and still practicing emergency medicine, he joins the panel from the operator’s chair — the person who owned the technology decisions, and the P&L they landed on. He’ll share what he evaluated, what earned its place, and what he’d skip.
