STEPS | EMPClaims - Privacy policy
Overview
This privacy notice (“Privacy Notice”) describes how EMPClaims will process your personal data, where EMPClaims acts as a controller of your personal data; namely, in connection with your use of the EMPClaims owned and operated websites including without limitation https://empclaims.com/ and any of its related or subdomains (the “Website(s)“), including the EMPClaims portals (such as Technical Community, Partners Community, and the Marketplace) (the “Portals“); in connection with certain instances of your use of EMPClaims’s products, services, and other technical applications and tools (the “Services“), where EMPClaims acts as the controller of your personal data; in connection with EMPClaims’s relationship with our business-to-business contacts, such as with the representatives of our service providers, processors, or suppliers; and in connection with other occasions where EMPClaims collects and processes your personal data, as further detailed in this Privacy Notice.
References to “we”, “us” or “EMPClaims” in this Privacy Notice mean EMPClaims Private Limited, and any of its affiliated entities, as far as they are related to the operation of the Websites, the Portals or the Services or as otherwise relevant under this Privacy Notice. The EMPClaims entity that will be responsible for processing your personal data will depend on how you use EMPClaims Services and your geographical location. References to “personal data” mean information that identifies you or is reasonably capable of identifying you. It also includes similar terms under data privacy laws, such as “personal information” and “personally identifiable information.
What information do we collect and why?
We collect information about you from various sources, including directly from you, third parties, and automatically through your use of our Site or Services. This information may include:
Information We Collect Directly from You
(1) Your first and last name, phone number, mobile number, country, language, email address, job role, organization, and address. This information is used to set you up as an authorized user of the Portal and to create a user profile.
(2) Data used for business operations, such as transmitting your personal information within the EMPClaims group for internal administrative purposes, including auditing and accounting.
(3) Information you provide through our Site, such as details entered into forms when using the workflow features.
Information We Collect Automatically
(1) We may automatically gather certain details about your use of our Site or Services through technologies like cookies and web beacons. This includes your domain name, browser type, operating system, web pages viewed, links clicked, IP address, time and date stamps, duration of your visit, referring URL (the webpage that directed you to our Site), and other browser-related information.
(2) This information may be combined with other data we have collected about you, including details from the portal used for workflow execution, such as your username, name, and other personal information, where applicable.
In addition to the above, under some circumstances we may collect and process other types of personal data; in these cases, we will provide an in-time notification with respect to the additional personal data collected and processed.
In addition to the above uses of your personal data, we will also process your personal data for the following purposes:
(a) To prevent, detect and fight fraud or other illegal or unauthorized activities
(b) To ensure legal compliance – from our side (to legal requirements that apply to us (such as various records keeping) and to our obligations under the Terms of Use) and from your side (compliance with laws applicable to you and with the Terms of Use)
For some of the above processing, we may rely on multiple legal grounds.
How we share your information?
We may disclose your personal data with other parties when outsourcing certain tasks or processes to service providers or subcontractors, whether in relation to our services, website operation or internal requirements. We use the following categories of service providers or contractors who are only authorized to process your personal data as necessary to provide these services to us:
(1) Relationship management software
(2) Marketing automation platform
(3) E-mail platforms
(4) Hosting provider, including website hosting
(5) Customer success software
(6) Online community platforms
(7) Human Resources Information Systems
(8) Background check service providers
(9) Analytics providers
(10) Customer reference management software
We may also disclose your personal data with our partners when we run or sponsor events with them and with social media and/or advertising companies to personalize our communications and your experience on our and other websites. These third parties may also disclose your personal data with us where you have provided your information to them, and they have the right to disclose this information to us under applicable law. This includes contact details and other identifiers.
User generated content
When you provide information through our portal, it may include user-generated content required for automated workflows. This data helps us streamline automated processes to deliver efficient and personalized services. The types of user-generated information collected may include:
(1) Personal details such as your name, contact information, and other identifiers.
(2) Specific data entered to perform workflows, including relevant supporting information you provide.
(3) Information used for automation purposes to optimize workflow execution on the portal.
By submitting this information, you enable us to process your data accurately and deliver tailored results. We ensure this information is handled securely and solely for the purposes outlined, adhering to all relevant data protection standards.
Security of Processing
We will maintain administrative, physical and technical safeguards designed to protect the security, confidentiality and integrity of your personal data processed by us as part of your use of our products/services, our Websites and any other aspects of our business as described in this Privacy Notice; and will not materially decrease the overall security of such items. However, no method of data security is 100% effective. Therefore, we cannot guarantee or warrant its absolute security.
Third-Party Links
Our Site and Services may provide links to external websites operated by third parties. These websites are governed by their own privacy policies, not ours. We do not take responsibility for how these third-party websites collect, use, or manage your information. We recommend reviewing the privacy policies of any third-party site you visit to understand their data practices.