For High-Volume Urgent Care

Your RCM Shouldn't Be a Black Box

EMPClaims is the preferred revenue cycle partner for urgent care organizations — delivering the visibility, speed, and accountability that high-volume practices demand.

Real-World Impact

What happens when Navi goes live

Multi-site urgent care, Denver · first 6 weeks live · go-live May 27, 2026

Waystar · verified
Charges at risk by month · 2026
$97,012
Jan
$40,997
Feb
$33,567
Mar
$27,218
Apr
Navi live · May 27
$41,922
May*
$17,342
Jun
$4,202
Jul†

* Mixed — Navi went live mid-month (May 27) † Partial month (through Jul 10)

Before Navi · Jan 1 – May 26
506 rejections · $229.5K at risk

$58.4K actually lost — billed to patients, written off, or stuck in AR.

After Navi · since May 27
70 rejections · $32.8K at risk

Charges at risk fell to $4.2K in July — and keep falling as Navi runs on more visits.

Every month Navi runs, charges at risk fall further. Coverage verified up front means fewer rejections, less revenue billed to patients or written off, and cleaner claims from the first submission.

Source: Waystar EV rejection report + Navi run log · multi-site urgent care, Denver. Before/after periods differ in length; monthly view shows the trend.

The Challenge

Sound Familiar?

You're seeing patients. Claims are going out. But somewhere between the front desk and the deposit, revenue is leaking — and you can't see where.

Cash Flow Delays

Charge entry lag that slows collections to a crawl — sometimes weeks behind where it should be.

Workers' Comp Gridlock

WC claims aging past 120 days with no clear path to resolution or visibility into status.

Surprise Denials

Finding out about problems weeks too late — after the damage is done and appeals are harder.

Hidden Credentialing Gaps

Providers seeing patients without proper credentialing — revenue that was never collectible.

AFC Pennsylvania Case Study — 14 Location Network Results

View Full Case Study

14-location AFC network results

Most RCM vendors process claims. Few give you the visibility to actually control your revenue cycle.
Real Results

What Happened When One AFC Network Made the Switch

A 14-location AFC urgent care system in Pennsylvania came to EMPClaims with familiar problems: slow charge entry, aging Workers' Comp AR, and compliance issues inherited from their previous vendor.

14 days
0 days
Charge Entry Lag
Baseline
+0.0 %
Net Revenue Per Visit
$0 recovered
+0 %
2024 DOS Recovered
Multiple gaps
0 %
Credentialing Current

We uncovered compliance issues and dormant revenue their previous vendor missed entirely

The full case study details what we found — and how much we recovered.

Why EMPClaims

Why High-Volume Urgent Care Chooses Us

We're not a generic billing vendor bolting urgent care onto a hospital workflow. EMPClaims is built for the speed, volume, and payer complexity of urgent care — with deep Experity integration and workflows designed for your reality.

Transparency

See where every claim stands. No black boxes, no monthly surprises — just clarity you can act on.

Speed

Workflows built for urgent care volume — because 14-day charge entry isn't acceptable when you're running at pace.

Accountability

We don't just process claims. We own outcomes — and find revenue your current vendor is leaving behind.

Our Services

Full-Service Revenue Cycle Management

End-to-end RCM built for the complexity and pace of urgent care.

Is Your Revenue Cycle a Black Box?

Find out what your current vendor might be missing. Download the AFC case study to see how a 14-location network took back control of their revenue — then let's talk about yours.

Schedule a Conversation

Download the Case Study

See the full results from the AFC Pennsylvania network.